Video Appointment Instructions

Via Computer (desktop or laptop)

In an effort to keep patients and providers safe, as well as provide continuity of care, we are offering the option of telehealth services via two telehealth platforms: Vsee and Doxy.me. Instructions for accessing both can be found below.
For VSee:

  • 1 Go to a private, safe place of your choosing.
  • ​2 Click on your provider's virtual waiting room link. You will be prompted to download the appropriate software if necessary. ​​
  • 3 Fill in your name and current location and click "Enter".​
  • ​4 Wait for your provider to connect with you.​
  • 5 Have your appointment!

For Doxy.me:

  • 1 Go to https://doxy.me/[provider’s profile name] shortly before your appointment on your phone or computer.
    *this must be done on google chrome or Firefox browsers if using a computer
  • ​2 Enter your name and click “check in”
  • 3 Click "Enable Camera" or "Continue without camera"
  • 4 Your Provider will start the session. 

Via Mobile (Tablet, iPhone, or Android)

  • 1 Go to a private, safe place of your choosing.
  • ​2 Click on your provider's virtual waiting room link via your mobile device.
  • 3 You will be prompted to download the appropriate app (VSee Clinic). Click the link to begin download or be directed to the app.
  • ​4 Enter your provider's Room ID (your provider's last name). Click "Next".​
  • ​5 Enter your name and click "Enter". Wait for your provider to connect with you.​
  • 6 Have your appointment!

What You'll Need

TeleHealth appointments are easy and convenient, and only require a few steps to get started.

A private, safe space

Be ready at the time of your appointment in a secure, private environment of your choosing. 

A Webcam

You can have your appointment via your home or work computer (via webcam), smart phone or tablet. 

Your provider's virtual waiting room

At the time of the appointment, select your provider from our list to be directed to their "Virtual Waiting Room". Make note of their Room ID for Mobile Appointments!